Payment Policy

Effective Date: 2022/06/12
Website: https://www.cryptoken.pro

1. Introduction

This Payment Policy outlines the terms and conditions regarding deposits, payments, and financial transactions performed by users ("you", "client") on the cryptoken.pro platform (“we”, “our”, “Company”). By accessing or using any of our services, you agree to be bound by this policy in conjunction with our Terms & Conditions, Privacy Policy, AML/KYC Policy, and other legal documents.

2. Accepted Payment Methods

cryptoken.pro accepts the following payment methods:

• Cryptocurrencies: Bitcoin (BTC), Ethereum (ETH), USDT (TRC20/ERC20/BEP20), BNB, and other supported digital assets.

• Fiat Gateways: Where applicable, third-party payment processors for USD, EUR, etc.

• Internal Balance Transfers: Between real and practice wallets within the platform.

We reserve the right to add, remove, or restrict specific payment methods at our sole discretion and without prior notice.

3. Deposit Terms

• Minimum Deposit: Each payment method may have a specific minimum deposit requirement. Refer to the deposit page on your dashboard for details.

• Processing Time:

  • Crypto payments: After network confirmation (usually 1–3 confirmations).

  • Fiat or card payments: Subject to bank or processor timelines (1–5 business days).

• Fees:

  • cryptoken.pro does not charge deposit fees for most crypto transactions.

  • Third-party providers may apply transaction or conversion fees.

  • All fees are disclosed prior to finalizing a deposit.

Important: Deposits made to incorrect wallet addresses or using unsupported tokens may be irrecoverable. Always verify payment details before sending funds.

4. Trading Balance and Wallets

Upon a successful deposit:

• The funds will be credited to your Real Wallet.

• You may use the funds for:

  • Live trading (binary, margin, or spot)

  • ICO token purchase

  • Platform utilities and internal services

Practice wallet balances are not withdrawable and are for demo purposes only.

5. Payment Verification

• All users may be required to undergo KYC/AML verification before or after a payment is processed.

• The Company reserves the right to request identity, origin-of-funds, or card ownership proof before crediting or releasing funds.

6. Fraud Prevention & Suspicious Activity

cryptoken.pro strictly monitors all payment activity to prevent:

• Fraudulent deposits or unauthorized access

• Money laundering or illegal fund transfers

We reserve the right to hold, reverse, or cancel transactions that appear suspicious, pending investigation. User accounts may be suspended or terminated in such cases, and authorities may be notified if required by law.

7. Payment Disputes and Chargebacks

• By using our services, you agree not to file unjustified chargebacks or payment reversals.

• Any chargeback, dispute, or reversal initiated without proper cause will be considered a violation of this policy, and may result in:

  • Account suspension or ban

  • Legal recovery of funds

  • Reporting to payment processors and financial institutions

8. Refunds

Please refer to our Refund Policy for detailed terms regarding refund eligibility, timelines, and exceptions. In general, all payments are final and non-refundable, unless explicitly stated otherwise.

9. Currency Conversion

• Payments in fiat or alternative currencies may be automatically converted into USDT or equivalent based on current exchange rates.

• Conversion rates are sourced from reliable APIs or service providers. cryptoken.pro is not liable for discrepancies due to market fluctuations.

10. Payment Limits

• Daily, weekly, or monthly deposit limits may apply, depending on your verification status and account level.

• Limits may also be imposed by external payment processors or in compliance with regulatory guidelines.

11. Modifications

cryptoken.pro may update this Payment Policy at any time to reflect changes in legal, technical, or business environments. Continued use of the platform after updates signifies your agreement with the revised policy.

12. Contact

If you have questions or concerns regarding a payment or transaction, please contact our support team:

📧 Email: support@cryptoken.pro
🌐 Website: https://www.cryptoken.pro